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User Guide
Welcome to the CoppelBox platform user guide. This guide covers everything you need to monitor and control your CoppelBox devices from the web app.
The platform gives you a live view of your device fleet: whether each unit is online, the state of its relays, live power readings, and any alerts — all updating in real time. Depending on your role you can also switch relays, rename them, apply configuration changes, and manage users and organisations.
Where to start
- New to the platform? Start with Getting Started — signing in and finding your way around.
- Want to understand the main screen? Read Fleet Dashboard — what every tile, dot, and badge means.
- Working with a single unit? See Working with a Device — relay control, naming, history, and firmware.
- Something not right? Alerts & Notifications explains alerts; Reporting an Issue shows you how to contact support without leaving the app.
- Quick lookup? The Reference & Glossary has a legend for every tile indicator and a glossary of terms.
What you can see and do is controlled by your role — see Roles & Permissions. The Admin sections of this guide only apply if you have an Admin or Super-User role.