Appearance
Fleet Dashboard
The Fleet Dashboard is the home screen: one tile per device, updating live. This page explains everything a tile can show you.

What the dashboard shows
Across the top of the dashboard:
- Counts —
N devices total, how many areonline(green) andoffline(red). - View toggle — two buttons switching between the compact list and the card grid (see List vs grid view below).
- Search box — "Search devices by name, organization, or location..." filters the tiles as you type.
- Add Device — administrators only.
- Packing List — Super-Users only (exports a packing list for the devices currently shown).
If nothing matches your search you'll see "No devices found — try adjusting your search terms".
Reading a device tile

Each card is laid out in rows, top to bottom:
- Name and status — the device name on the left; on the right (as applicable) an AP badge, a firmware-update badge (admins), a settings cog (admins), and the online/offline status dot and word.
- Device ID and alerts — the device ID in a small monospaced box, the alert bell, and the product logo (Coppelbox or Avior).
- Context — organisation (only when an administrator is viewing All Orgs), the device location (or No location), and — if enabled in Settings — a live last seen time such as
42s ago. - Power and system health — the 12V supply dot, the battery icon, an Ivy button (only on devices with an Ivy board attached), and the live power readings.
- Relay buttons — one button per relay (4 or 6 depending on the model), labelled with the relay's name or
R1…R6.
Special badges you may see in row 1:
AP(orange) — the device's own WiFi setup hotspot is active. It turns red with a number (e.g.AP 1) when someone is connected to that hotspot.- Orange up-arrow (admins only) — a firmware update is available for this device; clicking it opens the device settings on the firmware tab.
Status indicators (online / offline)
The coloured dot and word in the top-right of each tile:
| Indicator | Meaning |
|---|---|
| 🟢 Online | The device has reported in within the last 2 minutes. |
| 🟠 Warning | Last report was 2–5 minutes ago — the device may be having connectivity trouble. |
| 🔴 Offline | Nothing heard for more than 5 minutes (or the device has never connected). |
Hover over the status for the exact wording, e.g. "Online • Last seen 12 seconds ago". Devices normally report every few seconds while connected, so a healthy device sits solidly green.
Relay states
Relays are numbered 1–6 on screen. Each relay button's colour tells you its state:
| Button appearance | Meaning |
|---|---|
| Grey | Relay is off. |
| Green | Relay is on. |
| Dark blue | A pulse-mode relay at rest (it can only be pulsed, not left on). |
| Light blue, flashing | A pulse-mode relay currently pulsing. |
| Blue, flashing | Your command is pending — waiting for the device to confirm. |
To operate a relay you must first select the device (click its card — it gains a blue border), the device must be online, and your role must allow control (Viewers cannot). If a button won't respond, hover over it: the tooltip tells you why, e.g. "— Select device first", "— Device offline", or "— View only".
- Normal relays toggle: click to switch on, click again to switch off.
- Pulse relays fire a single timed pulse (for example to restart a router) — click once and the relay closes for its configured pulse time, then releases. The tooltip shows "(pulse)" after the relay's name.
On phones each button also shows its state in words: ON, OFF, or PULSE.
Power & telemetry
The health row reads left to right:
12V — a dot for the device's 12 V DC supply: green = OK, red = not OK, grey = unknown (device offline).
Battery — the icon fills and colours by charge: green = healthy, yellow = below 50%, red = low/critical (below 25%). A grey outline means no battery is fitted. Hover for exact figures, e.g. "Battery: 12.85V (94%)".
Ivy — a teal chip button appears only when an Ivy expansion board is detected; click it to open the Ivy board panel.
Power readings — live power in kW from the unit's energy meters:
- 🏠 (house icon, blue) — the internal meter, measuring through the unit itself.
- 🌐 (globe icon, purple) — the external meter, if one is wired in.
Hover over a reading for the full picture: Voltage, Current, Power, Energy, Frequency, and Power Factor. Click a reading to open detailed power-monitoring charts (see Working with a Device).
A greyed, struck-through
IntorExtmeans that meter is offline (no AC power on that side). A greyed lightning-bolt-with-slash means the device has no power monitoring available.
Alert indicators
The bell next to the device ID:
| Bell | Meaning |
|---|---|
| Grey bell | No active alerts. Click to view the alert history anyway. |
| Red ringing bell | The device has active alerts — click to view them. |
Clicking the bell opens the device's alert list. See Alerts & Notifications for what alerts mean and how to read them.
List vs grid view
The dashboard has two views, switched with the toggle next to the device counts:
- Card grid (default on desktop) — full tiles as described above, several per row.
- Compact list (default on phones) — one slim row per device showing the status dot, name, location, a miniature dot per relay (green = on, grey = off), and a red bell if the device has alerts. Tap a row to expand it into the full card — expanding also selects the device so its relay buttons are live. The miniature dots in the row itself are read-only, so you can't toggle a relay by accident while scrolling.
Your choice of view sticks until you change it.
Filtering by organization
If you're an administrator (or belong to the master organisation), the header contains an organisation drop-down:
- My Org — only your own organisation's devices (the default).
- All Orgs — every organisation you can see; each tile then also shows which organisation the device belongs to.
- A specific organisation — just that organisation's devices.
Regular users always see their own organisation's devices and don't have this filter.